Helpline Jobs

active member of an innovative team Providing support to the helpline and deal with any calls in a professional manner Specific Skills Good PC ability and keyboard skills Experience with Excel Good data entry skills Ability to handle telephone queries ... More

by answering telephone and email queries from their employees. The Helpline Agent will provide a professional service, answering queries in line with agreed Service Level Agreements (SLAs) and working in partnership with the flex administration team to resolve complex cases. ... More

with all customer facing stakeholders (Customer Retention/Portfolio team, Customer Services Helpline, Chargebacks, Credit Risk, Fraud, FDGL) to ensure that service levels and product awareness is high throughout our direct and indirect reporting teams. Owning the customer communications strategy, steering a ... More

all technical faults directly to the BT or MCI faults helpline or customer services departments, ensuring accurate entries are kept ... all technical faults directly to the BT or MCI faults helpline or customer services departments, ensuring accurate entries are kept ... More

are also online products. In addition, we operate a telephone helpline for subscribers queries. Main Purpose of the RoleWere looking ... are also online products. In addition, we operate a telephone helpline for subscribers queries. Main Purpose of the RoleWere looking ... More

directly and indirectly.Tasks include:UK FIRMProvision of advice, via a billing helpline, to UK firm billing teams in respect of the VAT liability of services being supplied. Provision of training and guidance to the GSS- Global Shared Service Centre in respect ... More